When a worker checks out of a workorder, have the status change automatically, or force the worker to choose a status
08-09-2020 -
Activity
Newest / Oldest
B
Bob DeLorme
Totally, we need the Tech to have to update the assigned to and status when they check in and have to update the status when they check out. I they forget to update we have found completed WO's left in ongoing.
I think the second suggestion here is the correct one, as it allows for Check-Outs with out the job/work order to be marked closed/completed, it could stay as active/ongoing or on hold, as the case requires.
Activity Newest / Oldest
Bob DeLorme
Totally, we need the Tech to have to update the assigned to and status when they check in and have to update the status when they check out. I they forget to update we have found completed WO's left in ongoing.
Lydia Ruiz
Forcing the techs to pick a status on checkout would allow admin to know whats happening with a call.
Mike Schudel
Status changed to: Live
Mike Schudel
Status changed to: In progress
Mike Schudel
Status changed to: Under review
Scott Kjarsgaard
I think the second suggestion here is the correct one, as it allows for Check-Outs with out the job/work order to be marked closed/completed, it could stay as active/ongoing or on hold, as the case requires.