45

Automatic Workorder Status changes

  • Live

V
Vance Webb

When a worker checks out of a workorder, have the status change automatically, or force the worker to choose a status

A

Activity Newest / Oldest

B

Bob DeLorme

Totally, we need the Tech to have to update the assigned to and status when they check in and have to update the status when they check out. I they forget to update we have found completed WO's left in ongoing.


  • L
L

Lydia Ruiz

Forcing the techs to pick a status on checkout would allow admin to know whats happening with a call.


  • L
M

Mike Schudel

Status changed to: Live

M

Mike Schudel

Status changed to: In progress

M

Mike Schudel

Status changed to: Under review

Avatar

Scott Kjarsgaard

I think the second suggestion here is the correct one, as it allows for Check-Outs with out the job/work order to be marked closed/completed, it could stay as active/ongoing or on hold, as the case requires.