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Autumn 2024 Bug Fixes

  • T
    Tim Hildebrand
  • on 30-10-2024

This Autumn we knuckled down and sifted through our software for nagging little things we knew could be better. Here's some fixes we came up with, effective Nov. 1, 2024:

  • Timesheet Lines Overlapping (Mobile App): We fixed an issue where timesheet lines were overlapping when holding the phone vertically, which made it difficult to read and select options.

  • Quote Items Display Issue: Clicking on quote items used to cause the screen to expand horizontally, requiring users to scroll to see the full page. That is now resolved.

  • Duplicate Payments in Invoice Form: Double-clicking the 'Save' button in the invoice payment form used to create duplicate payments, but we've now taught the software not to do that.

  • Work Orders Displaying Incorrect Tabs and Attachments: We happily fixed an issue where incorrect tabs, notes, and attachments were showing on desktop work orders, causing confusion for office teams.

  • Work Order ID in Vendor Orders: We noticed that refreshing or opening a Vendor Order from a Work Order caused the Work Order ID to be removed from the URL, leading to errors. Fixed!

  • Work Orders Not Closing: Some customers were having an issue where their work orders couldn’t be closed despite all checklists and signatures being completed. That should no longer be a problem.

  • Global Search Slowness: We've improved the performance of the global search, especially when searching for vendor orders.

  • T&M Tab on Mobile – Cancelled Token Error: Some users noticed an issue where pressing the backspace key on the T&M tab generated a 'cancelled token' error. Fixed!

  • Quote Status Date Bug: The Status Date was occasionally displaying incorrectly as '01/01/0001' when searching for quotes. The date now updates correctly with status changes.

  • UI Improvement – Payment Box: Based on customer feedback, we’ve repositioned the "Do Not Sync to Accounting" checkbox in the payment box to prevent accidental selection.

    We work hard to create a hassle-free experience, and we greatly appreciate our users for letting us know when something slips through. If you ever notice a feature not behaving in the way that serves you the absolute best, don't hesitate to let us know us at support@getservicebox.com. Happy ServiceBoxing!